Customer Satisfaction Survey

Your real estate agent:

nancy carriero - royal lepage - NY

Were you?

Buying Selling Both

Please rate your agent in the following areas:

Timeliness of returning phone calls / emails

Dealing with problems

Communication / Keeping you informed

Level of professionalism

Knowledge of real estate demonstrated

Attitude

Overall impression of real estate service

Please make comments and suggestions how your agent can improve service and provide a more positive real estate experience.

Please rate your agent's real estate company in the following areas:

Professionalism

Helpfulness

Attitude

Overall quality of service

Please make comments and suggestions for the company to improve service and provide a more positive real estate experience.

Please check the most appropriate answer:

Do you feel that your agent adequately explained the real estate process and what you could expect during each phase of the process?

Yes No Somewhat

Do you feel that your agent really cared about you and your real estate needs?

Yes No Somewhat

Do you feel that your agent earned his/her commission?

Yes No

Would you feel comfortable recommending your agent to your friends and family?

Yes No

Would you feel comfortable recommending the company to your friends and family?

Yes No

Why did you initially contact royal lepage?

More info:

When you think about your real estate experience, what stands out most in your mind?

How would you describe your overall impression of your agent and the company?

If you would like to volunteer your name, please type below.

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