| Contents --> Introduction --> Research --> Developing the Checklist --> Measuring the Usability --> Summary |
by Benjamin Keevil of Keevil & Associates in Toronto, Ontario, Canada.
Here is the World Wide Web version of the paper, "Measuring the Usability Index of Your Web Site", presented at SIGDOC98, the annual Special Interest Group on Systems Documentation conference in Quebec City, Province of Quebec, Canada, September 24 to 26, 1998. The theme of the conference is Scaling the Heights: The Future of Information Technology.
The paper describes the development of a checklist that you can use to measure the usability index of your Web site. The checklist has over 200 questions in five categories:
Using your browser, you can:
If you download the Microsoft Excel version of the checklist, you can use the Excel spreadsheet to calculate the usability index based on your answers to the questions. You can also add and delete questions to better fit the requirements of your own Web sites.
In the collaborative spirit of the Web, feel free to modify and use the checklist for your own research; however, if you sell the checklist please contact Benjamin Keevil at bkeevil@sympatico.ca and we will make a small donation to a charity. Any suggestions to improve the checklist would be appreciated.
To display a topic, click on one of the following links:
| Contents --> Introduction --> Research --> Developing the Checklist --> Measuring the Usability --> Summary |