Partners in creating a better world™
© Team Building For Peak Performance™
This team building workshop entitled Team Building for Peak Performance is a part of the Peak Performance Techniques™ program developed by Raymond Perras. To be successful, organizations must be trained in the new team skills required to implement process re-engineering, empowerment, quality management and peak performance in the work place. Other segments of the program address self-control, communications and conditioning.
In the age of the new paradigm, where people are well-informed, want to contribute more by participation in decision making, are motivated by self-accomplishment and recognition more than financial remuneration, and thrive on responsibility and empowerment, the need for leadership from all team members is crucial. The kind of leadership required must manage through the mind while leading with soul. In the book "The Leadership Challenge" James M. Kouzes and Barry Z. Posner state that leadership must have five main characteristics or traits. It must:
The key to a high performing team where every member produces a total performance is a common understanding of teamwork. To ensure teamwork, time must be invested in developing team skills through team building and sustaining focused attention on the factors that perpetuate the synergy thus created. The following are the steps to install a peak performing team.
To ensure that all the members of the team understand the purpose of their activity and that all are operating with the same notions and motivations, it is important to do a team building exercise. This will eliminate any misconceptions about the reasons for team decisions and will make it easier for the leaders to carry on with the task of leading.
Any team building exercise should contain seven steps that will help team members to gain a common understanding of the goals to reach and how to go about it in a productive and effective way. Once these seven steps are well understood, there is a very high probability that the team will be successful. This team building exercise answers seven important questions. Omitting any one of them jeopardizes success in the long run.
The 7 Steps of Team Building™
1. Vision - where do we want to be?
2. Mission - why we want to go there?
3. Values - how are we to get there (people considerations)
4. Goals - milestones or signposts to measure if we are moving toward the vision
5. Roles - who will do what?
6. Procedures - how are conflicts resolved?
7. Relationships - what to do to ensure that all feel like they belong?
Once a distinct vision for the group, shared values and a set of common interim goals have been adopted, teamwork will result because everyone is looking in the same direction. However, the team members, to work at being a team, cannot sustain successful results without commitment. Teamwork will work only if some basic commitments are made by all team members to support and nurture interpersonal relationships, the glue that holds the team together.
The 8 Commitments to Make Teamwork Work™
T - Trust: it must be earned by giving it in order to receive it;
E - Encourage others to be all they can be; empathize with their difficulties
A - Accept others as they are; we must see the other person as a valuable member;
M - Manage time: be disciplined - "do your best even when you don't feel like it";
W - Welcome ideas from all other team members; foster creativity;
O - Open and honest communication;
R - Resolve conflicts: focus on how to resolve, not on who or what is to blame;
K - Know the members of the team: develop an interest in what makes them tick.
The 7 Steps and 8 Commitments should be reviewed occasionally to re-focus the team. Given that most people have not been trained in the art of teamwork, it should be expected that there would be miscues and forgotten assignments. It is paramount for all involved to be understanding and be supportive of each other. Success will come to the team through sustained adherence to the members' commitment to help their teammates. Dedication to the team will be measured by the dedication of each member to him or herself. A winning team will result from the members' belief in this approach.
The first key to implementing teamwork is to measure progress toward true application of the seven steps and eight commitments. As with any other objective, teamwork obeys the rule that "performance is improved only when we measure it". The workshop will therefore include the preparation of a monitoring plan to ensure success. Measuring tools focused on team skills, effective meetings, team process and leadership evaluation will be provided to help the group progress toward its goal of becoming a high-performing team.
As for any successful endeavour, the second key to implementation is follow-up in a focused manner. That is perhaps the most critical part of the coaching service offered. We will work on a weekly basis with the team involved to review implementation progress. We will provide guidance on the measuring tools and act as a sounding board for new ideas to make the process real for the group involved. The most critical success factor is true ownership of the process by the team. Only when each member and leader has decided to adapt the process to his or her work effort will total success be possible. This step should last a maximum of 8-10 weeks.
The Ultimate Goal
The success of the team building effort is complete when the team has learned to integrate the teamwork process in its daily routine and includes the components of teamwork in its Leadership Evaluation Matrix, both at the individual and team levels.
© Copyright Raymond Perras 1993-2013