The Edge Quality/Communications Consultants - 
Alan Shefman, President

The Edge offers a range of workplace human resources services. Our purpose is to assist our clients in creating healthy, productive workplaces. One of the principle means of achieving this is through providing our clients with interesting, informative and practical training.

The Edge provides expertise in human rights and human resources consulting, specializing in harassment and workplace conflict resolution issues and internal complaint resolution systems.The Edge also offers crisis management services to its clients.

Alan Shefman brings his practical experience with all phases of harassment prevention and response to his clients' projects. He has worked extensively developing and implementing harassment complaint resolution systems, including writing or revising policies, training management and staff and consulting on ongoing complaints. Mr. Shefman's approach to his work is to develop programs to address workplace conflict issues as leading edge problem solving tools rather than complaint mechanisms. 

Mr. Shefman conducts confidential investigations of complaints. Utilizing the highest professional standards, an investigation conducted by The Edge provides the client with a concise, detailed analysis of the issues and recommendations for action. 

A trained mediator, Mr. Shefman often works directly with people in conflict to assist them to negotiate a settlement of their dispute. 

From 1989 until 1994 Mr. Shefman was Director, Communications and Education for the Ontario Human Rights Commission. In that role he was responsible for the staff training, communications and education activities of Canada's largest commission. On numerous occasions he represented the Commission to the media.

Prior to joining the Commission Alan Shefman was National Director of the League for Human Rights of B'nai Brith Canada for nine years. At the League he developed and presented human relations training programs to groups across Canada. Mr. Shefman was also involved in the litigation of hate propagandists in Canada.

Alan Shefman was Chairperson, Vaughan Committee on Race and Ethnocultural Relations for five years. In 1994 he received the Vaughan Race Relations Award. In November 2000 Mr. Shefman was elected as a Trustee for the York Region District School Board. He was reelected for a second term in 2003. At the Board he served as Chair of the Board's Race Relations Advisory Committee as well as Chair of the Policy Committee. In November of 2004, Alan Shefman was elected as a Counsellor for the City of Vaughan,The City Above Toronto.

Mr. Shefman is a member of The Conflict Resolution Network of Canada. He is also an Associate of the York University Centre for Practical Ethics where he has recently taken a major role in their consulting services program for the Government of Canada, Department of Citizenship and Immigration.

Recent/current clients of The Edge

  • Mapinfo Canada
  • Teranet
  • Canadian Actors' Equity
  • The Director's Guild of Canada
  • Husky Injection Moldings Systems
  • Royal Victoria Hospital
  • Peterborough Regional Health Centre
  • Hamilton Health Science Corporation
  • City of London
  • City of Windsor
  • Cami Automotive
  • Torys (formerly, Tory Tory DesLauriers & Bennington)
  • Johnson Controls LP
  • Canadian Armed Forces
  • Ontario Northland Transportation Commission
  • Rowing Canada Aviron
  • Sport Ontario
  • Henry's
  • Community Resources Consultants of Toronto
  • Bob Rumball Centre for the Deaf
  • Arqana Technologies Inc.
  • Government of Ontario -- Ministry of Citizenship, Culture and Recreation
  • Governement of Ontario -- Ministry of Natural Resources
  • North Kent Mutual Insurance Company
Since 1994, The Edge has become a leading authority on all aspects of human rights policy development and implementation for post-secondary institutions.
  • Conestoga College
  • McMaster University
  • Sheridan College
  • Georgian College
  • Fanshawe College
  • University of Western Ontario
  • St. Clair College
  • Ontario Ministry of Education and Training

Alan Shefman, President

The Edge Quality/Communications Consultants
113 Heatherton Way
Thornhill, Ontario   L4J 3E7

905-709-1163    fax: 905-709-1164

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