Edge Quality/Communications Consultants -
Alan Shefman, President
The Edge offers a range of workplace human resources services. Our purpose is to assist our clients in creating healthy, productive workplaces. One of the principle means of achieving this is through providing our clients with interesting, informative and practical training.
The Edge provides expertise in human rights and human resources consulting, specializing in harassment and workplace conflict resolution issues and internal complaint resolution systems.The Edge also offers crisis management services to its clients.
Alan Shefman brings his practical experience with all phases of harassment prevention and response to his clients' projects. He has worked extensively developing and implementing harassment complaint resolution systems, including writing or revising policies, training management and staff and consulting on ongoing complaints. Mr. Shefman's approach to his work is to develop programs to address workplace conflict issues as leading edge problem solving tools rather than complaint mechanisms.
Mr. Shefman conducts confidential investigations of complaints. Utilizing the highest professional standards, an investigation conducted by The Edge provides the client with a concise, detailed analysis of the issues and recommendations for action.
A trained mediator, Mr. Shefman often works directly with people in conflict to assist them to negotiate a settlement of their dispute.
From 1989 until 1994 Mr. Shefman was Director, Communications and Education for the Ontario Human Rights Commission. In that role he was responsible for the staff training, communications and education activities of Canada's largest commission. On numerous occasions he represented the Commission to the media.
to joining the Commission Alan
Shefman was National Director of the League
for Human Rights of B'nai Brith Canada for nine years. At the
he developed and presented human relations training programs to groups
across Canada. Mr. Shefman was also involved in the litigation of hate
propagandists in Canada.
Alan Shefman was Chairperson, Vaughan Committee on Race and Ethnocultural Relations for five years. In 1994 he received the Vaughan Race Relations Award. In November 2000 Mr. Shefman was elected as a Trustee for the York Region District School Board. He was reelected for a second term in 2003. At the Board he served as Chair of the Board's Race Relations Advisory Committee as well as Chair of the Policy Committee. In November of 2004, Alan Shefman was elected as a Counsellor for the City of Vaughan,The City Above Toronto.
Shefman is a member of The Conflict
Resolution Network of Canada. He is
also an Associate of the York
University Centre for Practical Ethics where
he has recently taken a major role in their consulting services program
for the Government of Canada, Department of Citizenship and Immigration.
Recent/current clients of The Edge
Alan Shefman, President
113 Heatherton Way
Thornhill, Ontario L4J 3E7
905-709-1163 fax: 905-709-1164