WHAT TYPE OF TRAINING FOR YOUR STAFF?
Deciding
on appropriate education and training for your staff will have a long
term
impact on the successful operation of your policy. While the number of
staff, where they are located, the structure of the policy, the labour
relations environment and the availability of time (there never is
enough!)
are all factors, in the end, a convincing
argument for a training program
is the cost of not having one.
A basic
training
program should include:
All Staff
- at
least two hours, in small groups
- establishment
of standards for workplace
- overview
of the policy, explain reason for a policy, definitions
- open
discussion with simple scenarios
- key
contacts identified
- plain
language literature distributed
Managers/Supervisors
- at
least half a day
- clear
explanation of liability and confidentiality
- detailed
outline of responsibilities
- checklists
for use at first contact
- explanation
of importance of notes
- key contacts/experts identified
- detailed
information distributed
Senior
management
- two
hour briefing session
- clear
explanation of liability and confidentiality
- detailed
outline of process - who does what
- responsibilities
outlined
- detailed
policy information distributed
This article originally appeared in the March, 1997 edition of
Sexual Harassment Policy Update.
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